Loyalty Points
Loyalty Points
1. What are Loyalty Points?
Loyalty points are rewards offered by IRONGEAR Fitness to encourage repeat purchases. Customers earn points based on spending or participating in loyalty programs.
2. How do I earn loyalty points?
Register for the loyalty program in-store or on our website. Once registered, you'll earn points on every purchase.
3. What are the different tiers in the loyalty program?
| Category | Tiers | Discount % (Regular) | Discount % (Mark downs) |
|---|---|---|---|
| Silver | 1 - 60,001 | 3.0% | 3.0% |
| Gold | 60,002 - 120,003 | 4.0% | 4.0% |
| Platinum | 250,003 & above | 5.0% | 5.0% |
4. What benefits do I get at each tier?
Your category will upgrade as your spending increases, with a maximum reward of 5% after reaching the Platinum tier.
5. How do I redeem my loyalty points?
Points can be redeemed online or in-store.
6. Do loyalty points expire?
Yes, points expire 6 months after the transaction date.
7. Can I transfer my loyalty points to someone else?
No, points are non-transferable.
8. How do I check my loyalty point balance?
Check your balance in-store by providing your registered cell number. You'll also receive an SMS with your total points after each purchase.
9. Are there any exclusions or limitations on earning loyalty points?
Currently, points can only be redeemed on Apparels.